Welcome to Case&Cook. By using our website and placing an order, you agree to the following terms and conditions.
These terms apply to all visitors and customers of Case&Cook. Please read them carefully before making a purchase.
We strive to display our products as accurately as possible. Colors and details may slightly vary due to screen settings.
We accept Cash on Delivery (COD) only. Orders are confirmed after verification by our team. We reserve the right to cancel any order at our discretion.
We deliver within Pakistan only. Delivery times may vary depending on your location. We are not responsible for delays caused by courier services.
You may return a product within 14 days of receiving your order, provided it is unused, in original condition, and in original packaging. To initiate a return, please contact us before sending the item back.
Refunds will be processed after the returned item is inspected and approved.
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos as proof. We will arrange a replacement or refund accordingly.
Your personal information is collected solely for order processing and delivery purposes. We do not share your data with third parties.
Case&Cook reserves the right to update these terms at any time. Changes will be effective immediately upon posting on the website.
For any queries, please reach out to us through our website or social media channels.